Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox 17.0.1 windows 7 64-bit, not focused during start

  • 1 réponse
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par philipp

rpg.jhansi
rpg.jhansi
more options

Hello sir,

I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit.

When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus.

When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused.

The issue is reported by my friend too, who is running the same configuration.

This unfocused window is very annoying, please help us to resolve it.

You help will be highly appreciated.

Hello sir, I recently installed the firefox latest version (This is not an upgrade) on my new laptop running windows 7 premium, 64-bit. When I start the firefox, it's loosing the focus and I need to click somewhere in the firefox to make it focus. When I start the firefox in safemode, everything is working great. As understood from other questions, this seems to be the problems with the add-ons I installed. So, to investigate it, I disabled all the plugins and extensions, but no luck. Firefox is starting and but it's not focused. The issue is reported by my friend too, who is running the same configuration. This unfocused window is very annoying, please help us to resolve it. You help will be highly appreciated.

Toutes les réponses (1)

philipp
philipp
  • Moderator
more options

hello rpg.jhansi, please try this: go to firefox > help > troubleshooting information and click on profile folder/show folder. a windows explorer window should open up - in there delete the file named localstore.rdf & restart firefox afterwards. (this will reset the customizations to appearance & windows dimensions in firefox)