Internet pages are loading slower than normal. Why is this? I have done the FireFox upgrade.
Pages take quite some time to load. Firefox is running slow. Internet explorer will load the same pages in a fraction of the time. Why is this? I have had FireFox for quite sometime and never had any issues. This has been going on for months now.
Solution choisie
Hi,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
If you have security software (antivirus, firewall etc.), you can also try to check by temporarily disabling it, turn on the Windows firewall and browse a few known good sites without downloading/installing anything. You may also want to disable (deselect) Enable Javascript in Firefox Tools (Alt + T) > Options > Content, and Disable the Plugins in Tools (Alt + T) > Add-ons before checking.
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Solution choisie
Hi,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
If you have security software (antivirus, firewall etc.), you can also try to check by temporarily disabling it, turn on the Windows firewall and browse a few known good sites without downloading/installing anything. You may also want to disable (deselect) Enable Javascript in Firefox Tools (Alt + T) > Options > Content, and Disable the Plugins in Tools (Alt + T) > Add-ons before checking.
Did what you recommended, and FireFox is lightning fast again. Thank you.
You're welcome :)