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Firefox keeps wanting to print pages without a print command from user (FF12.0 on W7)

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par lmossou

lmossou
lmossou
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Print dialog box appears unasked when user opens Firefox and starts browsing. Occasionally comes back on but usually stays away after it's been closed a few times.

Print dialog box appears unasked when user opens Firefox and starts browsing. Occasionally comes back on but usually stays away after it's been closed a few times.

Solution choisie

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

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Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Solution choisie

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also:

lmossou
lmossou Auteur de la question
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Cleared cache (only), so far so good. Thanks for your help.