Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

installed Firefox 10.02 Every time I open the browser, it runs the Add-on compatibility check and then opens the "welcome to Firefox update page" together with my home page. I try the your suggestions . Please help

  • 4 réponses
  • 2 ont ce problème
  • 5 vues
  • Dernière réponse par backyard23

more options

I installed 10.02 twice, including once with Firewall off . Still have same result. Every time I open browser, it runs the Add-on compatibility check (?) and then opens the "welcome to Firefox update page" together with my home page.

I installed 10.02 twice, including once with Firewall off . Still have same result. Every time I open browser, it runs the Add-on compatibility check (?) and then opens the "welcome to Firefox update page" together with my home page.

Toutes les réponses (4)

more options

You might have multiple tabs set as your home page. Close all other tabs except your home page then go to Tools-options click "general" tab and click "use current".

more options

Make sure that Norton isn't protecting or restoring files in the Firefox Profile Folder

more options

Not clear. What do I do after locating the file?

Modifié le par backyard23

more options

Sorry. This does not work.