Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

unable to install firefox

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par lane6757

lane6757
lane6757
more options

I am able to download firefox. when i go to install it, It comes up with a window that says save as and asks current user or administrator. I click on administrator and it asks for a password which i don't have. I click on current user and it does nothing. I have tried many times with the same result. I have even tried to install other mozilla products and I always get the same result. I can't figure out what is going on.

I am able to download firefox. when i go to install it, It comes up with a window that says save as and asks current user or administrator. I click on administrator and it asks for a password which i don't have. I click on current user and it does nothing. I have tried many times with the same result. I have even tried to install other mozilla products and I always get the same result. I can't figure out what is going on.

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox. Other security software may have similar features to prevent Firefox from updating files properly.

See:

lane6757
lane6757 Auteur de la question
more options

never heard of zone alarm and if i have it how do i disable it. I am not smart when it comes to computers.