Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

cant load any secure (https) sites in Firefox or IE, but can load ever other site

  • 3 réponses
  • 4 ont ce problème
  • 3 vues
  • Dernière réponse par JohnBest

more options

I've cleared all cache and cookies, scanned the computer, re-installed FireFox...nothing works. Again every other website work fine, but it says "Unable to Connect" when I try to access any https site, or site I need to login to....like gmail or Facebook

I've cleared all cache and cookies, scanned the computer, re-installed FireFox...nothing works. Again every other website work fine, but it says "Unable to Connect" when I try to access any https site, or site I need to login to....like gmail or Facebook

Solution choisie

Hello 'gain,

are you using some shared internet connection ? There may be an administrator behind it restricting on purpose access to some websites.

If not, I would advise downloading some antivirus and scanning your computer with it.

Did you notice any kind of slow-down, unwanted alerts within windows itself ?

Let me know,

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Hello,

I guess this is sudden, so did you install any 3rd party plugins/software on your computer ? Download managers which scan for links, and antivirus/firewall monitoring your connection could be the reason you can't access to these specific pages.

Have a nice day,

more options

No new software or anything....last week FireFox starting saying gmail login pages were not authentic, then when I went to click on exception it worked sometimes...then that stopping working, and I'd have to shut the computer down and after restarting it would allow me to login in to https sites....then tonight nothing works.....btw I'm a complete computer novice...just an fyi

more options

Solution choisie

Hello 'gain,

are you using some shared internet connection ? There may be an administrator behind it restricting on purpose access to some websites.

If not, I would advise downloading some antivirus and scanning your computer with it.

Did you notice any kind of slow-down, unwanted alerts within windows itself ?

Let me know,