We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

message says "screen resolution problem" and says to set higher than 1020 x 600. My screen resolution is set higher. Why am I getting this message all the time I use firefox?

  • 4 réponses
  • 21 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

when I go on to Firefox I keep getting the message that there is a screen resolution problem and it says I should set it higher a than 1020 X 600. But my screen resolution is set higher. It is set at 1360 x 768. Why am I getting this message continuously?

when I go on to Firefox I keep getting the message that there is a screen resolution problem and it says I should set it higher a than 1020 X 600. But my screen resolution is set higher. It is set at 1360 x 768. Why am I getting this message continuously?

Toutes les réponses (4)

more options

Upgrade your browser to Firefox 8 and check

more options

Is that with Yahoo! mail?

What is the size of the Firefox window?

Does it help if you un-maximize the window and resize to with the mouse to the maximum isze possible of your screen?

See also:

more options

I've had the problem too... for at least a month or more. It would happen when logging into yahoo mail. But it happens only with firefox... not explorer. I contacted yahoo and he had me first disable add ons... no change... and since it didn't happen with explorer, they said to contact firefox. So I followed the advice of cor-el's post (on this page) and made the text on my page smaller... It did fix the issue.... but, I liked the size of the text the way I had it. So, how do I get it back to that size, and not have that annoying message any longer? thanks!!

more options

That may not be possible if zooming the page is causing the problem.
If you zoom the page then that affects the available screen width and height.

You can try to contact Yahoo (if you have the issue on their server) and ask them to change their code to remove that error message if the screen dimensions are correct.


You can inspect the currently detected settings by pasting this code in the Web Developer > Scratchpad (Shift+F4) and use Execute > Run or create a new bookmark and paste the code in the location field.


javascript:void(alert("Current Width: "+window.outerWidth+"\n\nCurrent Window: "+window.outerWidth+" x "+window.outerHeight+"\nScreen Available: "+screen.availWidth+" x "+screen.availHeight+"\nFull Screen Size: "+screen.width+" x "+screen.height+"\n\nwindow.outerWidth="+window.outerWidth+"\nwindow.outerHeight="+window.outerHeight+"\n\nscreen.availTop="+screen.availTop+"\nscreen.availLeft="+screen.availLeft+"\nscreen.availWidth="+screen.availWidth+"\nscreen.availHeight="+screen.availHeight+"\n\nscreen.top="+screen.top+"\nscreen.left="+screen.left+"\nscreen.width="+screen.width+"\nscreen.height="+screen.height+"\n\nscreen.colorDepth="+screen.colorDepth+"\nscreen.pixelDepth="+screen.pixelDepth));

Modifié le par cor-el