We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

firefox crashing

more options

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

For the last 2 weeks I started having problems with Firefox working consistently. Sometimes only tabs crash, sometimes Firefox crashes. It is not tied to any actions, a tab can crash even if you don't perform any actions in the browser. I have tried clean install on Fedora and Vanilla OS, native and Flatpak packages. The result is always the same - tabs or Firefox crashes every few minutes.

Solution choisie

The cause of the problems turned out to be a defect in the SSD drive.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (7)

more options

What Desktop? X11 or Wayland? Try downloading Firefox from Mozilla, run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release


Operating System: openSUSE Tumbleweed 20240815 KDE Plasma Version: 6.1.4 KDE Frameworks Version: 6.5.0 Qt Version: 6.7.2 Kernel Version: 6.10.4-1-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 5825U with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP ProBook 455 15.6 inch G9 Notebook PC

Cela vous a-t-il été utile ?

more options

Honor Magicbook 16 HYM-W76 Wayland Other Firefox-based browsers (Zen, Floorp) don't have this problem.

Cela vous a-t-il été utile ?

more options

Graphics and driver version?

Cela vous a-t-il été utile ?

more options

Radeon Vega Mobile Series mesa 24.1.5

Cela vous a-t-il été utile ?

more options

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Cela vous a-t-il été utile ?

more options

bp-c5f5841e-29eb-4ae2-8049-e55730240820 bp-6102257b-9cf3-4b11-830b-70d450240820 bp-0641736b-6f78-4086-9e4e-39c230240820 bp-1e971a59-1e6b-4d42-aac2-6d76b0240820 bp-201ddb6f-0f2d-4bc8-be08-34cfa0240820

Cela vous a-t-il été utile ?

more options

Solution choisie

The cause of the problems turned out to be a defect in the SSD drive.

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.