Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Incoming emails

  • 1 réponse
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par Matt

more options

My thunderbird has stopped receiving emails on my PC ( none sine 20 Jun 2024) I don't check the desktop PC every day as I normally use my phone for managing incoming and outgoing emails As a secondary use, I sometimes use my Laptop to Manage incoming and outgoing emails. Both the phone and the laptop are up to date with incoming emails. I can send an email to myself from the PC. Mozilla Thunderbird is up to date with auto update program.

Can someone please advise what steps I need to take to find out why this has just occurred. I am wondering if a recent auto update to Thunderbird has caused this issue . I am not ware if one can rollback to a previous Thunderbird revision to check if this is the cause? Any assistance will be greatly appreciated.

Thanks Greg

My thunderbird has stopped receiving emails on my PC ( none sine 20 Jun 2024) I don't check the desktop PC every day as I normally use my phone for managing incoming and outgoing emails As a secondary use, I sometimes use my Laptop to Manage incoming and outgoing emails. Both the phone and the laptop are up to date with incoming emails. I can send an email to myself from the PC. Mozilla Thunderbird is up to date with auto update program. Can someone please advise what steps I need to take to find out why this has just occurred. I am wondering if a recent auto update to Thunderbird has caused this issue . I am not ware if one can rollback to a previous Thunderbird revision to check if this is the cause? Any assistance will be greatly appreciated. Thanks Greg

Toutes les réponses (1)

more options

A good starting point would be the support article. https://support.mozilla.org/en-US/kb/cannot-receive-messages

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.