Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Bookmarks and History missing

more options

I refreshed my firefox because it was not working properly now all my bookmarks and history is gone? after I signed in

I refreshed my firefox because it was not working properly now all my bookmarks and history is gone? after I signed in

Toutes les réponses (2)

more options

Did you possibly reset the password of the Sync account because you forgot the password?

Resetting the password for the Mozilla account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.

more options

So I have lost that data permanently?