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"Not Responding"

  • 7 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Wayne Mery

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I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks

I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks

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Toutes les réponses (7)

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What is your anti-virus software?

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Norton 360, already tried disabling, no joy

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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

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NO Joy............. Thanks for suggestion

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https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems has a fairly comprehensive list of items to check.

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after clearing all data, deleted messages, trash, etc the problem is solved.......... Many Thanks for all who gave me suggestions!!!

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How many messages were in trash? Which action do you think resolved it?