We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox doesnt load webpages on Laptop

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par FredMcD

dirk-bastiaan
dirk-bastiaan
more options

I have a completely fresh install of mozilla on my laptop *HP Elitebook 8470p*, it plain refuses to load webpages, and it seems to be the only browser to have this issue.

It has the following specs: a I5 3340M 8GB DDR3 RAM at 1300MHz Integrated graphics chip

Its running windows 10

Is this a case of the specs being utterly lacking or am I missing something.

I have a completely fresh install of mozilla on my laptop *HP Elitebook 8470p*, it plain refuses to load webpages, and it seems to be the only browser to have this issue. It has the following specs: a I5 3340M 8GB DDR3 RAM at 1300MHz Integrated graphics chip Its running windows 10 Is this a case of the specs being utterly lacking or am I missing something.

Solution choisie

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address bar. Look for Network.
+++++++++++++++++++++
Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

FredMcD
FredMcD
more options

Solution choisie

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address bar. Look for Network.
+++++++++++++++++++++
Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}