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Not all my email folders are listed under Synchorization & Storage and Advanced

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par Terri

Terri
Terri
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I installed Thunderbird on my Windows10 laptop. It installed without any problems but I noticed that all of my email folders did not copy over, many are missing. I went to Account settings/Synchronization & Storage and clicked the Advanced button. That showed a list of all my email folders, but that list is not correct. How do I get all my email folders to appear?

I installed Thunderbird on my Windows10 laptop. It installed without any problems but I noticed that all of my email folders did not copy over, many are missing. I went to Account settings/Synchronization & Storage and clicked the Advanced button. That showed a list of all my email folders, but that list is not correct. How do I get all my email folders to appear?

Solution choisie

If you right-click the account in the Folder Pane, Subscribe, click Refresh, do all the folders appear and can they be checked, i.e. subscribed?

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sfhowes
sfhowes
  • Top 25 Contributor
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Solution choisie

If you right-click the account in the Folder Pane, Subscribe, click Refresh, do all the folders appear and can they be checked, i.e. subscribed?

Terri
Terri Auteur de la question
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After following your steps and refreshing my Thunderbird, all the folders appeared. Thanks.