Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why do I no longer hear a new mail voice message in AOL Mail - OK using Chrome or IE11, but not Firefox?

  • 3 réponses
  • 2 ont ce problème
  • 5 vues
  • Dernière réponse par katy09867

more options

AOL Mail has the facility to "You have Email" when my account is opened, but it no longer works in Firefox! it is fine if I use Chrome or IE11 to open my account, but not using firefox - so the problem MUST be with Firefox. It used to work but stopped around April 9 or 10 2019!

AOL Mail has the facility to "You have Email" when my account is opened, but it no longer works in Firefox! it is fine if I use Chrome or IE11 to open my account, but not using firefox - so the problem MUST be with Firefox. It used to work but stopped around April 9 or 10 2019!

Solution choisie

It sounds like it's probably something to do with the new autoplay blocking feature in Firefox. If you go to the settings and search for the Block websites from automatically playing sound checkbox, you can either disable that entirely or add the AOL Mail website to the exception list.

Hope this helps.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (3)

more options

Solution choisie

It sounds like it's probably something to do with the new autoplay blocking feature in Firefox. If you go to the settings and search for the Block websites from automatically playing sound checkbox, you can either disable that entirely or add the AOL Mail website to the exception list.

Hope this helps.

more options

Problem solved - many thanks

more options

I have an account in AOL mail. Always I try to use a chrome browser. But I was facing a problem with accessing chrome. Then I was using another browser to open it. But in the firefox browser, I Can’t Access AOL Mail account. Then I called at AOL customer care number to get a solution.