My ISP changed and I am trying to set up a new email account without loosing all of my old email
I am getting this message: "error creating account incoming server already exists"
I just want to change my settings to the new ISP and keep all of my old email. I use POP3 as I want to keep email local. The earlier posts with this message talk about deleting accounts, which I do not want to do. Or do I need to move all of the old email to a "local'?
Here are the details of my Thunderbird:
Application Basics
Name: Thunderbird Version: 52.9.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Folder: Open Folder
(Local drive) Application Build ID: 20180709124824 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) mail.snowedunder.com:110, alwaysSTARTTLS, passwordCleartext OUTGOING: , mail.snowedunder.com:587, alwaysSTARTTLS, passwordCleartext, true
account4: INCOMING: account4, , (imap) mail.snowedunder.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: , smtp.snowedunder.com:587, alwaysSTARTTLS, passwordEncrypted, true
Crash Reports https://crash-stats.mozilla.com/report/index/bp-04e74c0e-6223-4585-891a-416062170104 (1/4/2017) https://crash-stats.mozilla.com/report/index/bp-8997d337-d89a-4c7a-9b01-00c112170104 (1/4/2017) https://crash-stats.mozilla.com/report/index/bp-5899bfa9-5194-4e0b-ab8e-f604b2170104 (1/4/2017)
Extensions AttachmentExtractor, 1.3.5.1, true, {35834d20-efdb-4f78-ab77-9635fb4e56c4} ImportExportTools, 3.3.0, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3} Lightning, 5.4.9.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.lastLoadDate: 1515340995 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 52.9.1 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: 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gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.glcontext: 2 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: a6fe4662-7356-4c95-b57b-3267d9b5856 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1537802806 places.history.expiration.transient_current_max_pages: 122334 plugin.importedState: true print.printer_Brother_MFC-8910DW_Printer.print_bgcolor: false print.printer_Brother_MFC-8910DW_Printer.print_bgimages: false print.printer_Brother_MFC-8910DW_Printer.print_duplex: -437918235 print.printer_Brother_MFC-8910DW_Printer.print_edge_bottom: 0 print.printer_Brother_MFC-8910DW_Printer.print_edge_left: 0 print.printer_Brother_MFC-8910DW_Printer.print_edge_right: 0 print.printer_Brother_MFC-8910DW_Printer.print_edge_top: 0 print.printer_Brother_MFC-8910DW_Printer.print_evenpages: true print.printer_Brother_MFC-8910DW_Printer.print_footercenter: print.printer_Brother_MFC-8910DW_Printer.print_footerleft: &PT print.printer_Brother_MFC-8910DW_Printer.print_footerright: &D print.printer_Brother_MFC-8910DW_Printer.print_headercenter: print.printer_Brother_MFC-8910DW_Printer.print_headerleft: &T print.printer_Brother_MFC-8910DW_Printer.print_headerright: &U print.printer_Brother_MFC-8910DW_Printer.print_in_color: true print.printer_Brother_MFC-8910DW_Printer.print_margin_bottom: 0.5 print.printer_Brother_MFC-8910DW_Printer.print_margin_left: 0.5 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Graphics
GPU #1 Description: Intel(R) HD Graphics Vendor ID: 0x8086 Device ID: 0x0102 RAM: Unknown Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Driver Version: 9.17.10.4459 Driver Date: 5-19-2016
Features Direct2D: false DirectWrite: true (10.0.17134.1) WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
AzureCanvasBackend: skia AzureCanvasAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: skia
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.13.1 4.13.1
NSS 3.28.6 3.28.6
NSS Util 3.28.6 3.28.6
NSS SSL 3.28.6 3.28.6
NSS S/MIME 3.28.6 3.28.6
Toutes les réponses (3)
I just want to change my settings to the new ISP and keep all of my old email.
Leave your existing account alone for the time being.
Set up your new account in Thunderbird for your new provider. Job done.
That is what I tried to do and I got the message of the server existing. Remember that my email stays the same, I just changed ISP. Should I change the older account to something crazy?
According to your Troubleshooting Information you do have two accounts for mail.snowedunder.com. Why?
One is POP, the other is IMAP. Please expalin what this is all about.
If you do set up a second account you must not use the same account name as for the existing account.