Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

when using outlook email the text does not appear

michael2711
michael2711
more options

I use outlook for my emails and I can only see the text of the email while in the reading pane however if I try and open the email the text will not appear. In chrome it works fine.

I use outlook for my emails and I can only see the text of the email while in the reading pane however if I try and open the email the text will not appear. In chrome it works fine.

Toutes les réponses (3)

WestEnd
WestEnd
more options

Some Browser don't always work well with outlook. I would say use IE or Edge since that is the preferred for outlook emails.

michael2711
michael2711 Auteur de la question
more options

Thanks but I would really like to continue to use firefox especially since I use a Mac. It worked before but at some point stopped working.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi michael2711, are you still using the older Outlook Mail, or did you switch to the Beta?

When testing the older Outlook Mail, I see the same thing. A window pops up, but there's no visible content.

This problem doesn't exist in Beta, but it's hard to launch a message into a separate window in beta -- instead of double-clicking, you need to use a menu on the message (screenshot attached).