We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I've tried all of the support options and they don't help. The message that my profile is missing comes up. If someone knows how to do this step by step, help!

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par sfhowes

mentalwords
mentalwords
more options

I recently got a new computer, with a SSD for the C: Drive, and a regular HD for the D:. I want my mozilla files to be on the D:. So, I had it set up that way, but something happened with my computer. Did a fresh install of Windows 10, AND redownloaded Thunderbird, but now the profile issue comes up. I can't open Mozilla at all, and I've tried all of the support options on here.

Please help. Thanks

I recently got a new computer, with a SSD for the C: Drive, and a regular HD for the D:. I want my mozilla files to be on the D:. So, I had it set up that way, but something happened with my computer. Did a fresh install of Windows 10, AND redownloaded Thunderbird, but now the profile issue comes up. I can't open Mozilla at all, and I've tried all of the support options on here. Please help. Thanks

Toutes les réponses (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Did you try using the Profile Manager to have TB use a folder as the profile?

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird

To start Profile Manager, Winkey+R and type thunderbird.exe -p