We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

how do i get rid of this orange screen that keeps popping up stating that it is an emergency message. It locksup

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

Screen says it is an urgent critical error and to call an 800 number immediately and give them my user name and password. Can't close out the window and locks my browser up completely.

Screen says it is an urgent critical error and to call an 800 number immediately and give them my user name and password. Can't close out the window and locks my browser up completely.

Toutes les réponses (1)

more options

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also: