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An error occurred during a connection to fgms.care.org. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHE

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All other browsers are able to connect to our site https://fgms.care.org but firefox is complaining about it and no trick so far has worked. The SSL Analyzer is complaining about chain issue, but the oracle traffic director setup (according to my hosting provider) is correct and this is firefox issue.

https://www.ssllabs.com/ssltest/analyze.html?d=fgms.care.org&latest

Any help to fix the issue will be highly appreciated.

Thanks

All other browsers are able to connect to our site https://fgms.care.org but firefox is complaining about it and no trick so far has worked. The SSL Analyzer is complaining about chain issue, but the oracle traffic director setup (according to my hosting provider) is correct and this is firefox issue. https://www.ssllabs.com/ssltest/analyze.html?d=fgms.care.org&latest Any help to fix the issue will be highly appreciated. Thanks

Solution choisie

It's a lack of agreed encryption ciphers. The SSL Labs page shows only four supported cipher suites, none of which are supported by Firefox 53 (https://www.ssllabs.com/ssltest/viewMyClient.html). You'll need to allow at least one compatible cipher on the server.

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Solution choisie

It's a lack of agreed encryption ciphers. The SSL Labs page shows only four supported cipher suites, none of which are supported by Firefox 53 (https://www.ssllabs.com/ssltest/viewMyClient.html). You'll need to allow at least one compatible cipher on the server.

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@jscher2000 this was a great answer and it has worked. Thank you so much.