Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes

  • 3 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

shahhiren6700
shahhiren6700
more options

bp-3db06db4-d0f9-460a-8fe2-8440a2170114 11/09/16 12:51 AM bp-aeb08da5-909f-42e4-b612-adac22170114 08/11/16 2:08 PM bp-1d99606e-e6f9-4476-8022-9a0842170114 08/11/16 2:08 PM bp-a222ff6f-cbd0-42dd-8f29-7f82c2170114 07/26/16 4:29 PM bp-a1597edb-ee5f-4929-ab52-64b832170114 07/20/16 3:00 AM

bp-3db06db4-d0f9-460a-8fe2-8440a2170114 11/09/16 12:51 AM bp-aeb08da5-909f-42e4-b612-adac22170114 08/11/16 2:08 PM bp-1d99606e-e6f9-4476-8022-9a0842170114 08/11/16 2:08 PM bp-a222ff6f-cbd0-42dd-8f29-7f82c2170114 07/26/16 4:29 PM bp-a1597edb-ee5f-4929-ab52-64b832170114 07/20/16 3:00 AM

Toutes les réponses (3)

Tonnes
Tonnes
  • Locale Leader
more options

Visit the Plugin Check page and update Flash and other plugins when needed. Is the issue stilll there?

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 24.0.0.194

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that these crash report are about older Firefox versions and are about plugin issues.

  • Firefox 49.0.2 Crash Report [@ F1398665248_____________________________ ] (Flash plugin)
  • Firefox 47.0.1 Crash Report [@ mozilla::plugins::AssertPluginThread ] (Java plugin)
  • Firefox 47.0.1 Crash Report [@ mozilla::plugins::AssertPluginThread ] (Java plugin)

Your Java version seems to be rather old.

  • Next Generation Java Plug-in 10.60.2 for Mozilla browsers

If you aren't using the Java plugin on any website then either uninstall Java or at least disable this plugin in Firefox. You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools -> Add-ons -> Plugins)
  • plugins are not affected by Firefox Safe Mode

Try to disable multi-process tabs in Firefox to see if that makes Firefox create a new crash report. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.