We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

My account has been erased on one of my computers - still okay on another computer. when signed up again all email and address book lost

  • 1 réponse
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par Matt

more options

My husband ran a required update but when he went to Mozilla Firefox he as requested to sign up for a new account. The same thing happened for Thunderbird. When I reentered all info on new member set up account opened as New and all emails and his address book are gone???? All is still fine and functioning perfectly on the second (my) computer. How can I get all the info back on his computer?

My husband ran a required update but when he went to Mozilla Firefox he as requested to sign up for a new account. The same thing happened for Thunderbird. When I reentered all info on new member set up account opened as New and all emails and his address book are gone???? All is still fine and functioning perfectly on the second (my) computer. How can I get all the info back on his computer?

Toutes les réponses (1)

more options

Solution choisie