Timezone difference, in UK, so may be slow to respond to messages. TIA

Whatever went wrong is stored in the Profile.

By deleting the folder than holds the profile I was able to successfully reinstall Thunderbird and open it. But of course all my settings and folders are lost.

My webmail services still have my emails, but the folders with sent items etc are gone.

Is there any way to identify and repair the damaged part of the profile so I can restore it? putting it back, as is, just recreated the original borked thunderbird.

I'd be grateful for any assistance.

lets start by putting it back.. kind of hard to work on something that is not there.

then lets set those two prefs back to default.. Make a backup of your prefs.js file before you open it in notepad and delete the two lines that refer to the preferences you changed. Save it and restart Thunderbird.

Really it should make no difference, but I see two comments on the crash statistics where the person was doing as you were, one was probably you (EN_GB) but the other was showing as (EN_US). So I think lets investigate that part first.

If you could copy and past the prefs you delete and save them for now would be good. the information might come in handy of this simple change actually works.

Thankyou for your reply.

I've never posted anywhere here but this thread. And I'm in Scotland, so no clue about other thing/person. I just linked to that thread because it was the same issue from following the same article.

anyway.

I have Thunderbird up and running, with no issues around clicking links in emails! This achieved by deleting the Thunderbird folder under Roaming in Windows before installing. Took me a while to figure out that didn't go when I uninstalled.

user_pref("network.protocol-handler.external.afp", true); user_pref("network.protocol-handler.external.data", true); user_pref("network.protocol-handler.warn-external.http", true);

this is the relevant portion of the pref.js file

I've checked and all 3 of those read "false" under current working installation.

so whoever suggested altering these in that article? aye. no. It's a mystery as to why the clickable link fault showed up, and what sorted it in this installation.

Which just leaves, what can I edit in the saved profile to remove these mistakes so I can reinstall the profile and have the settings and folders as they were? If that is possible.

cheers.