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Kaspersky's Safe Money add on does not work with Firefox 48.0.1 ?

  • 2 réponses
  • 2 ont ce problème
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  • Dernière réponse par the-edmeister

pilipostle
pilipostle
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One of Kaspersky's most interesting features does not seem to work with the latest editions of firefox. Is there a way around this issue?

One of Kaspersky's most interesting features does not seem to work with the latest editions of firefox. Is there a way around this issue?

Toutes les réponses (2)

Happy112
Happy112
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Hello,
This is probably a very dumb question,   but have you contacted  Kaspersky  about this   ?

the-edmeister
the-edmeister
  • Moderator
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See if this helps you: http://support.kaspersky.com/12084#block3

Also, I'm not sure if or how this might relate to Safe Money - https://www.trusteer.com/en/support/Kaspersky - but if you are using Trusteer Rapport there may be an issue with Safe Money.

Also, this indicates that there was a problem with Windows 10. http://www.tomsguide.com/answers/id-2744158/windows-kaspersky.html And the "Anniversary Update" may have exacerbated that problem. Re-installing Kaspersky from scratch may be in order.

Overall, might be best to contact Kasperskey support for their application and their Firefox Add-ons.