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lost sync

  • 3 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par the-edmeister

sliskod
sliskod
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Hello, on November 13, 2015 I installed new OS on my computer and after that i made sync with Firefox and after that all my previous bookmarks were deleted. Could you please help me to restore my previous bookmarks.

Thank you

Hello, on November 13, 2015 I installed new OS on my computer and after that i made sync with Firefox and after that all my previous bookmarks were deleted. Could you please help me to restore my previous bookmarks. Thank you

Toutes les réponses (3)

the-edmeister
the-edmeister
  • Moderator
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See this - https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Don't delay in performing the restoration. By default, Firefox saves 15 days of bookmarkbackup files so you're almost out of time. Today is the 13th day since your new OS installation.

sliskod
sliskod Auteur de la question
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but when i go to the Import and Backup button and choose Restore there is no files before my new OS installation

the-edmeister
the-edmeister
  • Moderator
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How did you backup your data before installing the new OS?

Did you use Sync for the backup? (Not the intended purpose of Sync.) If so, did you have any problems when trying to connect to Sync with the new OS and new Firefox installation? Like needing to reset your Password for Sync?