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All local folders deleted after deleting windows.old. Help.

judyfz
judyfz
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I had a problem with Trend Micro Internet Security, which I have used for years. The tech I spoke with took control of the screen and deleted Windows.old, saying it was taking up a huge amount of space and anyway its contents were also in the file called simply Windows. After he did that, all of the local folders I had created to hold important emails were deleted. I desperately need to get them back. They must be somewhere in the computer but I don't know where (obviously not in the Recycle Bin). Please help.

I had a problem with Trend Micro Internet Security, which I have used for years. The tech I spoke with took control of the screen and deleted Windows.old, saying it was taking up a huge amount of space and anyway its contents were also in the file called simply Windows. After he did that, all of the local folders I had created to hold important emails were deleted. I desperately need to get them back. They must be somewhere in the computer but I don't know where (obviously not in the Recycle Bin). Please help.

Toutes les réponses (1)

Roopak Suresh
Roopak Suresh
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Greetings judyfz,

Try using some file recovery software,Also check this link to know about shadow copies.

Link:http://windows.microsoft.com/en-in/windows7/recover-lost-or-deleted-files

Hope this Helps!