I cannot acess some of my emails. Thunderbird keeps saying "connection to SMTP server (email adress) timed out. What does that mean? What do I do please?
I purchased 2 new email, adresses a few weeks ago. Both were fine but a few days ago I was stopped sending and stopped receiving emails on the one. The message comes up on my screen "connection to SMTP server (followed by my email adress) timed out. That does not mean a thing to me. What should I do please?
Solution choisie
Have you initiated an email account with your primary server? You cannot just have a "newly named" email account and not have it set up with your ISP (ie: Hotmail, Yahoo, GMail, Cox,etc.) Hence: your new name@???.net Once you have that set up, you can creat a new email account in TB. Here is their site for this: https://support.mozilla.org/en-US/kb/manual-account-configuration
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Open the mailbox that is working. At the top, click on "tools", from drop down menu choose "account settings", left column choose "outgoing server (smtp), choose "edit". Write down the names and numbers for "description, server and port". Go to other mailbox and make sure the settings are the same.
Thankyou but All the 3 settings you refer to (for the 3 email adresses I have ) are the same.
I see. If any of the settings is missing a "period" or a misspelled word, it of course would not work. Your outgoing server is provided by you ISP (not for free mail servers ie: Hotmail, GMail etc .), so you might try calling your ISP for technical help on this problem.
Thankyou I rang them this a.m. They say nothing to do with them.The problem is with the Co I purchased the new email address from but getting them to respond to emails is slow and like Thunderbird, they do not have a telephone contact no.. By the way, something came up in trying to sort this saying "This domain name is pending ICANN verification". Do you think this is relevant?
"This domain name is pending ICANN verification". Do you think this is relevant? "
Basically it appears to say, you don't an account name, it is "pending".
<<Internet Corporation for Assigned Names and Numbers (ICANN /ˈaɪkæn/ EYE-kan)>>
Thankyou. I had been asked by ICANN some days ago to do something but I thought it was a scam so ignored it. Most other users I have spoken to have never heard of ICANN or been asked to 'register' with them or whatever. Anyway, post writing to you I have now 'registered' with them . When I now click on my incoming email adress it just says "failed to connect to server" but why it fails I do not know.
Solution choisie
Have you initiated an email account with your primary server? You cannot just have a "newly named" email account and not have it set up with your ISP (ie: Hotmail, Yahoo, GMail, Cox,etc.) Hence: your new name@???.net Once you have that set up, you can creat a new email account in TB. Here is their site for this: https://support.mozilla.org/en-US/kb/manual-account-configuration
I had already done the above; in the event I kept experimenting with different solutions, some of my own design, and one of them, do not which one, sorted the problem. Thankyou for your assistance