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I can no longer start thunderbird.

  • 1 réponse
  • 10 ont ce problème
  • 1 vue
  • Dernière réponse par Toad-Hall

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First, it asked to update; after the update, it said that the english language package was incompatible.

Since then, every time I start thunderbird, following error appears:

XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xul Line Number 37, Column 1:<window id="messengerWindow" ^ </p>

What can I do to fix this? I need to access my emails!

First, it asked to update; after the update, it said that the english language package was incompatible. Since then, every time I start thunderbird, following error appears: XML Parsing Error: undefined entity Location: chrome://messenger/content/messenger.xul Line Number 37, Column 1:<window id="messengerWindow" ^ What can I do to fix this? I need to access my emails!

Solution choisie

Clearly something has gone wrong with the update.

Control Panel > Programs and Features Select 'Mozilla Thunderbird and click on uninstall.

then download and install Thunderbird from the following link. Choose language and OS type. https://www.mozilla.org/en-US/thunderbird/all.html

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Solution choisie

Clearly something has gone wrong with the update.

Control Panel > Programs and Features Select 'Mozilla Thunderbird and click on uninstall.

then download and install Thunderbird from the following link. Choose language and OS type. https://www.mozilla.org/en-US/thunderbird/all.html