We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updated to 4.01 and it would not start, removed and loaded 3.6 with no problems ??? running XP SP2

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Xircal

TedZ
TedZ
more options

Have been using ver.3.6 for months and have not had any problems, tried to update to 4.01 and it would not "start", even after re-starting the pc. Removed and reloaded ver.3.6 and no further problems. System is a XP SP2  ??? Are there any issues with ver 4.01 on XP

Have been using ver.3.6 for months and have not had any problems, tried to update to 4.01 and it would not "start", even after re-starting the pc. Removed and reloaded ver.3.6 and no further problems. System is a XP SP2 ??? Are there any issues with ver 4.01 on XP

All Replies (1)

Xircal
Xircal
more options

No, there are no issues running FF4x on Windows XP. I have that OS installed myself.

You appear to have McAfee Site Advisor installed. Versions prior to 3.3.1 are incompatible with Firefox. See https://www.mozilla.com/en-US/blocklist/

See also: http://kb.mozillazine.org/Problematic_extensions

Disable McAfee Site Advisor in Tools | Add-ons | Extensions and then update Firefox again via Help | Check For Updates.