We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cant see any added bookmarks and I cant add any more !!

  • 6 replies
  • 2 have this problem
  • 1 view
  • Last reply by amqiyah

more options

I tried every thing .. I have uninstall Aurora and reinstall it >> but the problem still the same ..

I get this :

Error occurred in etention:[Exeption..."Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [nsINavBookmarksService.creatFolder]" nsresult: "0x8052000b(NS_ERROR_FILE_CORRUPTED) " location: "JS frame :: resource://bcts/modules/shared.jsm :: bookmarkTabs :: line 68" data: no] Help me please

I tried every thing .. I have uninstall Aurora and reinstall it >> but the problem still the same .. I get this : Error occurred in etention:[Exeption..."Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [nsINavBookmarksService.creatFolder]" nsresult: "0x8052000b(NS_ERROR_FILE_CORRUPTED) " location: "JS frame :: resource://bcts/modules/shared.jsm :: bookmarkTabs :: line 68" data: no] Help me please

Chosen solution

Do a clean reinstall.

Download a fresh full Firefox (Aurora) copy and save the file to the desktop.

  • Uninstall the current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox/Aurora program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Read this answer in context 👍 0

All Replies (6)

more options

Try restoring one of the Bookmark backup files listed in your Library List

See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite#Problems_limited_to_bookmarks

more options

BTW: you are using an old version of Aurora. Aurora is currently 8.0a2.

Update to the latest version:

more options

thank you dmcritchie I tried to restore a bookmark backup .. but it is not working ..an I tried to import bookmarks from explorer .. also not working !!

more options

thank you cor-el I tried to upgrade to Aurora 8.0a2 but I could not and this massage pops out : The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again.

I am shore that there is no other copies of Firefox running on my computer .. because I have uninstall firefox 4 before downloading and installing Aurora !!

But after that I tried to install firefox 6.02 together with Aurora because I thought that my problem will be solved .. but I was wrong because Firefox did not start !! and this massage pop out : The procedure entry CERT_DestroyCERTRevocationFlags could not be located in the dynamic link library nss3.dll

more options

Chosen Solution

Do a clean reinstall.

Download a fresh full Firefox (Aurora) copy and save the file to the desktop.

  • Uninstall the current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox/Aurora program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

more options

thank you so much for helping me