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What does this mean - (Received from Spectrum) key cookie does not match visitor chat key?

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  • 2 have this problem
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  • Last reply by Paul

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Could not initiate a chat with a Spectrum rep. How can I change this situation?

Could not initiate a chat with a Spectrum rep. How can I change this situation?

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Hi

This does not sound an issue with Firefox. You will need to speak to the support team for the software you are using.