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Is there a limit to the number of folders Thunderbird can subscribe too/handle? I can see all my folders in the subscribe area but can not suscribe to them all.

  • 3 replies
  • 3 have this problem
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  • Last reply by Matt

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Ican see my complete Hierarchy in the subscribe area, but not my folders pane. When I go to the subscribe area I see the folders which are missing in my folders pane are unchecked. I have refreshed and nothing changes. I check them off and subscribe and nothing changes. The check marks disappear again for the missing folders.

Ican see my complete Hierarchy in the subscribe area, but not my folders pane. When I go to the subscribe area I see the folders which are missing in my folders pane are unchecked. I have refreshed and nothing changes. I check them off and subscribe and nothing changes. The check marks disappear again for the missing folders.

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I have been seeing folk with this issue on Outlook.com for a week or so. No resolution or cause, but when I googel the issue I see it also appears to affect outlook the mail client as well.

It has been suggested as a workaround that

Right click the account, Select Settings Select the advanced button Deselect the option to show only subscribed folders.

Any better?

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I found another solution that almost worked. I use FastMail and had many of my folders "hidden when no new messages". All the ones I could not subscribe to were marked as such with no new emails in them. I changed that to always show them. I then went back to Thunderbird and tried to subscribe to them again. It worked, at least for 2/3rds of them. Some seemed to take a moment for the system or something to refresh.

Matt;

Thank you for the work around. It does work. I will use it for now.

However I do have a bunch of folders that clutter it up and waste time. Only others need access to them, so I'll still be trying to figure it out for a little bit. This is the second time I tried using Thunderbird and it did not quite work. I hope I figure it out before I run out of time, because I like how it is separate from my browser and notifies me of incoming emails.

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You are the first I have head of with this issue and not using office365.

Could you please do a protocol log and see if there is any error that might give us a lead.

https://wiki.mozilla.org/MailNews:Logging