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TB v31.0 crashes on startup using my existing profile

  • 5 replies
  • 3 have this problem
  • 2 views
  • Last reply by user1119676

user1119676
user1119676
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After updating from v24.6.0 to v31.0, TB consistently crashes when it tries to start up. If I remove my existing profile and re-start TB it works file. So something in my profile is causing TB v31.0 to crash. For the moment I have reverted back to TB v 24.6.0 (which works with my profile).

How can I fix my profile to work with v31.0?

After updating from v24.6.0 to v31.0, TB consistently crashes when it tries to start up. If I remove my existing profile and re-start TB it works file. So something in my profile is causing TB v31.0 to crash. For the moment I have reverted back to TB v 24.6.0 (which works with my profile). How can I fix my profile to work with v31.0?

All Replies (5)

Matt
Matt
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Help menu (alt+H) > troubleshooting information.

What ids are under "crash reports"? (right click, select copy link location and paste into a reply message here

user1119676
user1119676 Question owner
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http://crash-stats.mozilla.com/report/index/bp-298893a8-efde-4d84-a2b3-eb4da2140824

user1119676
user1119676 Question owner
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TB v31.1.1 did not resolve the issue.

user1119676
user1119676 Question owner
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Nor did TB v31.2.0.

user1119676
user1119676 Question owner
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TB 31.3.0 is still screwed up. Is there a better way of sending Mozilla a bug report?