We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

Toś ta nitka jo se archiwěrowała. Pšosym stajśo nowe pšašanje, joli trjebaśo pomoc.

Try to download Firefox but get message "Trojan Horse" and can't complete download

  • 1 wótegrono
  • 6 ma toś ten problem
  • 3 naglědy
  • Slědne wótegrono wót davewdan

barryo
barryo
more options

When I try to download Firefox the wizard starts but then an AVG Resident Shield Alert dialogue box comes up warning of a "Trojan Horse Generic20.ACJW" and giving me options to (1) Move to Vault (2) Go to file or (3) Ignore.

It indicates that all three are safe to use because Resident Shield will not allow access to files that are infected.

When I try to download Firefox the wizard starts but then an AVG Resident Shield Alert dialogue box comes up warning of a "Trojan Horse Generic20.ACJW" and giving me options to (1) Move to Vault (2) Go to file or (3) Ignore. It indicates that all three are safe to use because Resident Shield will not allow access to files that are infected.

Wšykne wótegrona (1)

davewdan
davewdan
more options

What version of AVG are you using? Also, where are you trying to download from?

You should download from here:

[http://www.mozilla.com/en-US/firefox/all.html]

And insure that you have the latest version of AVG.

Wót davewdan změnjony