We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pomoc pśepytaś

Glědajśo se wobšudy pomocy. Njenapominajomy was nigda, telefonowy numer zawołaś, SMS pósłaś abo wósobinske informacije pśeraźiś. Pšosym dajśo suspektnu aktiwitu z pomocu nastajenja „Znjewužywanje k wěsći daś“ k wěsći.

Dalšne informacije

After a virus, a new Firefox was loaded and my bookmarks appear not to be on my computer and I need to know how to retrieve them.

  • 2 wótegronje
  • 1 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót xr417

more options

My computer got a virus (Trojan horse?). When being repaired, the "bookmarks file" was not saved. Is there any way to retrieve my bookmarks?

My computer got a virus (Trojan horse?). When being repaired, the "bookmarks file" was not saved. Is there any way to retrieve my bookmarks?

Wšykne wótegrona (2)

more options
  • Go to run and type %appdata%


Go to

  • Mozilla folder
  • Firefox folder
  • Profiles folder
  • something.default
  • bookmarksbackups

{e.g. C:\Documents and Settings\Username\Application Data\Mozilla\Firefox\Profiles\t4wt0a0y.default\bookmarksbackups}

Please make sure that .JSON fomat files are there.

more options

If the files are there then,

Press CTRL+SHIFT+B

Click Import and Backup option on the menu.

Choose Restore option.

Select Choose file... option and locate the folder containing .json format files.