Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Consistently crashes on first page load, even after reinstall.

  • 2 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur finitarry

more options

Firefox crashes every time it tries to open a page. I've re-installed several times, and manually removed the 2 additional directories besides Program Files. Safe mode doesn't help. Happy to provide any relevant information.

Here are a couple of the crash reports: Crash ID: bp-abb45d9e-a533-4b77-b9ba-cfdd52130328 Crash ID: bp-fce9869e-ede9-49e9-81d7-faa312130328

Wish I could provide more data, but hopefully the crash reports will help.

Thanks! -Brian

Firefox crashes every time it tries to open a page. I've re-installed several times, and manually removed the 2 additional directories besides Program Files. Safe mode doesn't help. Happy to provide any relevant information. Here are a couple of the crash reports: Crash ID: bp-abb45d9e-a533-4b77-b9ba-cfdd52130328 Crash ID: bp-fce9869e-ede9-49e9-81d7-faa312130328 Wish I could provide more data, but hopefully the crash reports will help. Thanks! -Brian

All Replies (2)

more options

Could you update to version 19.0.2 and see if it helps?

more options

Gekose oplossing