Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My browser is always crashing.

  • 1 antwoord
  • 1 het hierdie probleem
  • 16 views
  • Laaste antwoord deur FredMcD

more options

Recently, my browser is always crashing. At times, the page would go blank and unresponsive. These are the Crash Reports ID :

Report ID bp-1977388c-0774-4bb6-b935-527b52150427 bp-fde3140c-b7ca-4e61-865f-c770a2150427 bp-b7d76755-a828-43ad-b625-2236c2150427

Recently, my browser is always crashing. At times, the page would go blank and unresponsive. These are the Crash Reports ID : Report ID bp-1977388c-0774-4bb6-b935-527b52150427 bp-fde3140c-b7ca-4e61-865f-c770a2150427 bp-b7d76755-a828-43ad-b625-2236c2150427

All Replies (1)

more options

The crash report flagged these;

One report showed no cause for the crash

================

Another shows; Signature OOM OutOfMemory

Total Virtual Memory 4294836224

Available Virtual Memory 280735744

System Memory Use Percentage 86

Available Page File 2642530304

Available Physical Memory 566894592

OOM Allocation Size 2048

==================

The last shows; Signature hang Process Type plugin Shockwave Flash Version:17.0.0.169


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: