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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Where do I find my spam folder?

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Recently I was told to look in my spam folder for an email that didn't arrive . Do I have a spam folder. If so, where do I find it? Thank you.

Recently I was told to look in my spam folder for an email that didn't arrive . Do I have a spam folder. If so, where do I find it? Thank you.

Gekose oplossing

Thunderbird doesn't use the word "spam", so if you do have a Spam folder, it's provided by someone else. Probably your email provider. Go to their email website.

I presume this is a POP-connected account, not IMAP. If it were IMAP you'd most likely see a spam folder in the account in Thunderbird.

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Gekose oplossing

Thunderbird doesn't use the word "spam", so if you do have a Spam folder, it's provided by someone else. Probably your email provider. Go to their email website.

I presume this is a POP-connected account, not IMAP. If it were IMAP you'd most likely see a spam folder in the account in Thunderbird.

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ok its not called spam. Whatever its called. Where has it gone?

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Thunderbird puts suspicious messages into Junk. The caution above about your Spam folder still stands, and the best place to look for a Spam folder is on your email provider's website; look for a place to login to your email account via your browser.

If you can't see any Spam or Junk folders then you may have a different problem. Mine are all visible in a narrow pane at the left-hand side of the main Thunderbird window.

Gewysig op deur Zenos

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If you have not setup Thunderbird Junk controls you will not have a Junk folder. By default Thunderbird marks messages it thinks are junk with a Junk icon and places them in your Inbox.

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Thanks for your reply. BUT Ihave set up thunderbird andhave been using it for a fefw years. Yet when I fired up my lap top today my file have gone. I still have my junk file....but there is nothing in it anymore. No deleted, no personal folders no anything.

I still have them on my asus 10inch ( I am on it now) but mymain lap top. Boosh! It's all gone.

How can I retrieve please?