Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

private browsing gets stuck

  • 1 baphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu cor-el

more options

When in private mode (Firefox/New Private Window), and I type in for example www.google.co.zm, Firefox does not resolve. There is no search happening and the cursor remains on the address bar. Yet in normal mode, it works. Why would that be ?

When in private mode (Firefox/New Private Window), and I type in for example www.google.co.zm, Firefox does not resolve. There is no search happening and the cursor remains on the address bar. Yet in normal mode, it works. Why would that be ?

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.