i've had several problems with pdfs not viewing correctly in ff-- how can we fix it?
on two seperate occasions, pdfs are rendering completely wrong within firefox (fine in other browsers and when the mozilla pdf is disabled).
in the first one, the color rendering is completely wrong. the background is navy blue and showing up as bright pink- http://imgur.com/J2se8rs in the second instance, the content is pushed to the right and their is a white bar on the left. http://imgur.com/k8WruXA
we dont want users to have a bad experience viewing our pdf's so please advise if there is anyway i can troubleshoot.
All Replies (5)
Hello,
In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:
- Go to Tools > Options (or Firefox > Options).
- In the Options window, select the Applications tab.
- In the Search field, type PDF. You should find Portable Document Format (PDF).
- On the right handside you should find an Action column. Use that to select your favorite PDF reader (for example Adobe Reader).
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Thank you.
that solution will just fix the problem for me-- i want to fix the problem globally. we are sending this link to clients and it looks like we messed up making the pdf. is there anyway we can fix the pdf so no one using ff gets this bad looking pdf?
May you provide a certian link to the PDF.
Yes seems to look wrong to me, you can write a bug, giving the link of the pdf and list it under pdf.js .