Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I've downloaded Firefox 14.0.1 . Now i cannot open my Hotmail messages or compose messages. Any suggestions ?

  • 2 uphendule
  • 7 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu pmproulx

pmproulx
pmproulx
more options

I cannot open my hotmail inbox messages or compose a message.

I cannot open my hotmail inbox messages or compose a message.

Isisombululo esikhethiwe

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete your live.com cookies here (this will log you out)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete your live.com cookies here (this will log you out)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

pmproulx
pmproulx Umnikazi wombuzo
more options

Fantastic. It works now. Thank you.