Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

If Firefox updates automatically (good), why do I get a pop up window telling me an update 10.0.1 is available--is ithe "Update Firefox" button legit?

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu mjasper

mjasper
mjasper
more options

I have had some possibly destructive pop up windows with links so am cautious with them--I usually delete them. Now, I have a Mozilla or Firefox "Software Update" pop up window that says, "Update Available" "A security and stability update for Firefox is available: Firefox 10.0.1 It is strongly recommended that you apply this update for Firefox as soon as possible." There are three options: "View more information about this update" (hot link) or "Ask Later" (button) or "Update Firefox" (button). Is this safe? I want to always update and thought it happened automatically, so maybe this is potentially dangerous links? If it is automatically updated, then why the pop up window? I can't figure out how to go to a website and initiate an update (I have 9.0.1. Please advise about the legitimacy of the pop up when it should happen automatically. thanks.

I have had some possibly destructive pop up windows with links so am cautious with them--I usually delete them. Now, I have a Mozilla or Firefox "Software Update" pop up window that says, "Update Available" "A security and stability update for Firefox is available: Firefox 10.0.1 It is strongly recommended that you apply this update for Firefox as soon as possible." There are three options: "View more information about this update" (hot link) or "Ask Later" (button) or "Update Firefox" (button). Is this safe? I want to always update and thought it happened automatically, so maybe this is potentially dangerous links? If it is automatically updated, then why the pop up window? I can't figure out how to go to a website and initiate an update (I have 9.0.1. Please advise about the legitimacy of the pop up when it should happen automatically. thanks.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Yes, that pop-up is legitimate in this case.
A Firefox update to 10.0.1 has been released to repair a bug and a security problem.

Best is to use Help > About Firefox to update or install a full version from the Mozilla server.

mjasper
mjasper Umnikazi wombuzo
more options

Thanks for the reply and info/website. I'll try it. 

    When I go to Help>About, "update" is not one of my options.  I'm on dial up, so I do not want to re-install anything, but just updating is often not a problem.