An Excel file won't download from a website in Firefox but it does in IE
I currently go to a website to request a report which is generated as an Excel file. It still works in IE and use to work in firefox, but when I upgraded my firefox to version 7.0.1 nothing happens when click the button to generate the report.
I currently go to a website to request a report which is generated as an Excel file. It still works in IE and use to work in firefox, but when I upgraded my firefox to version 7.0.1 nothing happens when click the button to generate the report.
All Replies (2)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Thank you for your quick response, but this did not fix my problem. I was already in the default theme. I disabled all my extensions and restarted Firefox, but the report still does not start a download.