Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I get ads on websites that aren't there when I use IE or a different computer.

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Pouncer012

Pouncer012
Pouncer012
more options

When using Firefox on Facebook, I get ads that are all over the place on facebook and other websites I normally visit nearly daily. However, using Internet Explorer or other computers and visit the same websites, I don't get the ads issues. I've also had Facebook log in to my account and they don't see the ads on their end either. Therefore it must be in my computer side somewhere. I've tried to delete EVERYTHING involved with Firefox and tried to redownload it. But its not solving my issue. I've deleted cookies, history, temp files, everything, and nothing is getting it to work proper again. But again, works if I don't use Firefox or if I use a different computer. My 3 programs that search and destroy all spam, viruses, malware, adware, etc. are not solving my issue either. Please help.

When using Firefox on Facebook, I get ads that are all over the place on facebook and other websites I normally visit nearly daily. However, using Internet Explorer or other computers and visit the same websites, I don't get the ads issues. I've also had Facebook log in to my account and they don't see the ads on their end either. Therefore it must be in my computer side somewhere. I've tried to delete EVERYTHING involved with Firefox and tried to redownload it. But its not solving my issue. I've deleted cookies, history, temp files, everything, and nothing is getting it to work proper again. But again, works if I don't use Firefox or if I use a different computer. My 3 programs that search and destroy all spam, viruses, malware, adware, etc. are not solving my issue either. Please help.

All Replies (2)

LaSombra
LaSombra
more options

Most sites are set to display ads depending on your location, browser version, etc. Normally clearing cookies would change the types of ads you see, not their number. Try installing AdBlock Plus. Works like a charm.

Pouncer012
Pouncer012 Umnikazi wombuzo
more options

I actually did one other thing I hadn't done yet....I had opened the "Add-ons" section of Firefox, noticed there was an add-on I actually never placed there, called something like "Shopanywhere.com" I believe. Once I disabled it, restarted Firefox, reopened the Add-ons, and then removed it. Restarted Firefox once more, now the ads are gone completely. Did another clean sweep with my 3 awesome adware/virus protection programs and have no more issues. Thanks for the help!