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update not connecting to server after 1 hr

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  • 39 zinale nkinga
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  • Igcine ukuphendulwa ngu cor-el

tramp
tramp
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The update for firefox runs for 1 hr says that it is connecting to the update server but never does I have run this 6x what is the problem?

The update for firefox runs for 1 hr says that it is connecting to the update server but never does I have run this 6x what is the problem?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present. 

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)

If you have problems with updating then easiest is to download the full version and uninstall the currently installed version and remove the Firefox program folder to do a clean install of the new version.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

Okulungisiwe ngu cor-el