i keep getting a message: firefox is already running...I have gone on the troubleshooting but cannot find a solution...anyone else having this problem
Everytime I close Firefox I get this message. I have tried several times through the troubleshooting but it is not clear enough on what to do
Everytime I close Firefox I get this message. I have tried several times through the troubleshooting but it is not clear enough on what to do
All Replies (1)
If you close Firefox and then restart within seconds, you will get that message, because you did not give Firefox 10-30 seconds to completely shut down or Windows is lagging in clearing everything related to Firefox shutting down.
Your problem could also be caused by Firefox "hanging at exit", which is frequently caused by an Extension or a Plugin. Read below:
Sounds like it is hanging when you exit and later try to restart Firefox.
- How to stop the running Firefox process
- In Task Manager, does firefox.exe show in the Processes tab?
- See: http://kb.mozillazine.org/Kill_application
- Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
- What may cause Firefox to hang at exit
- Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
- http://support.mozilla.com/en-US/kb/Firefox+hangs
- http://kb.mozillazine.org/Firefox_hangs
- https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
- You may need to try Firefox Safe Mode
- You may need to use Safe Mode to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
- Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
- Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
- In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
- If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
- When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
- Test to see if the problem you are experiencing is corrected.
- If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
- by enabling one at a time until the problem reappears.
- You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
- You MUST close and restart Firefox after EACH change via File > Restart Firefox (on Mac: Firefox > Quit).
- You can use "Disable all add-ons" on the Safe Mode start window.
- See the following for more information
- You may need to use Safe Mode to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode