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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashed, and now I have a constant stream of blank tabs that keep popping up in front of all the others. They won't delete.

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  • 22 zinale nkinga
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  • Igcine ukuphendulwa ngu cor-el

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First all the Tabs I had opened suddenly defaulted to the Firefox help page. Now, I have a constant stream of blank tabs that keep popping up in front of the others. I click to delete them but they just pop back up again. Also every time I delete a tab while browsing a website, I get another blank one added to the front of all the others. I have uninstalled and reinstalled the program and it didn't help.

First all the Tabs I had opened suddenly defaulted to the Firefox help page. Now, I have a constant stream of blank tabs that keep popping up in front of the others. I click to delete them but they just pop back up again. Also every time I delete a tab while browsing a website, I get another blank one added to the front of all the others. I have uninstalled and reinstalled the program and it didn't help.

Isisombululo esikhethiwe

Did you make sure that you do not have a problem with a sticky F1 key on your keyboard?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

If that doesn't help then try a new profile.
See Basic Troubleshooting: Make a new profile


Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r53
  2. Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Isisombululo Esikhethiwe

Did you make sure that you do not have a problem with a sticky F1 key on your keyboard?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

If that doesn't help then try a new profile.
See Basic Troubleshooting: Make a new profile


Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r53
  2. Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.

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You're a genius! I jiggled the F1 key around, and the problem seems to have stopped. Thanks so much, it was driving me crazy!

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You're welcome