Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

update failed, firefox will not open ,says another copy maybe running , shut down and same thing

  • 1 baphendule
  • 43 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

tommye
tommye
more options

software update failed message says make sure no other copies of firefox is running (none are), cannot open firefox, cannot uninstall firefox ,cannot get rid of failed software message

software update failed message says make sure no other copies of firefox is running (none are), cannot open firefox, cannot uninstall firefox ,cannot get rid of failed software message

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Remove the files in the updates and updates\0 folder: 

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)