Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does Firefox say this site is untrusted: https://uk-tiscali.custhelp.com/cgi-bin/uk_tiscali.cfg/php/enduser/std_adp.php?p_faqid=486

  • 1 baphendule
  • 16 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu DaveRo

more options

I asked Tiscali customer help about a suspect phishing email which they confirmed it was. They gave me a link to use to upgrade my anti-spam level on their site, but Firefox said this was untrusted and warned against going ahead.

I asked Tiscali customer help about a suspect phishing email which they confirmed it was. They gave me a link to use to upgrade my anti-spam level on their site, but Firefox said this was untrusted and warned against going ahead.

All Replies (1)

more options

It says it's invalid because the encryption certificate used by the site belongs to support.talktalk.co.uk while the site itself is called uk-tiscali.custhelp.com

You can guess how that came about - but that sort of mismatch can happen with phishing sites.

If you trust whoever gave you that site address then go ahead.

You might also tell them of their error.