We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why do my user accts keep swapping around?

  • 1 baphendule
  • 3 zinale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu cor-el

more options

I logged onto my acct on the computer and went to bookmarks. I was surprised to see none of my bookmarks. I thought I got on the wrong acct. So I logged out and back in. Somehow another user's bookmarks were all on my acct. I did a system restore and my acct went back to normal. But I decided to check that the other user's acct was ok. When I went on his acct there were all my bookmarks and search history! WTH? So I did a system restore again and his acct went back to normal. Well I went back to my acct and it's back to his bookmarks again! I'm so confused! Not only that but when I'm on my acct it goes into his email and anything I search shows up in the search history of his acct. How the hell did this happen and how can I get it back?

It seems like it must be something with the Firefox...my user acct pic is the same and my password is fine. My desktop icons and other things I saved onto my acct are all the same. The only thing that changes is after I open Firefox then I see that my bookmarks are gone and my search history is replaced with his search history, and when I go to certain websites I see the other user's name come up and I can log straight into his email w/o knowing the pw.

If Firefox is running in any acct then it won't run on any other acct. The only way to open Firefox in one acct is to go on the other acct where it was running first then close it. I was in a guest acct using the internet. I decided to check on the other user's acct. After I logged in I realized the other user's acct became the guest acct! Seriously, WTH is going on?
I logged onto my acct on the computer and went to bookmarks. I was surprised to see none of my bookmarks. I thought I got on the wrong acct. So I logged out and back in. Somehow another user's bookmarks were all on my acct. I did a system restore and my acct went back to normal. But I decided to check that the other user's acct was ok. When I went on his acct there were all my bookmarks and search history! WTH? So I did a system restore again and his acct went back to normal. Well I went back to my acct and it's back to his bookmarks again! I'm so confused! Not only that but when I'm on my acct it goes into his email and anything I search shows up in the search history of his acct. How the hell did this happen and how can I get it back? It seems like it must be something with the Firefox...my user acct pic is the same and my password is fine. My desktop icons and other things I saved onto my acct are all the same. The only thing that changes is after I open Firefox then I see that my bookmarks are gone and my search history is replaced with his search history, and when I go to certain websites I see the other user's name come up and I can log straight into his email w/o knowing the pw. If Firefox is running in any acct then it won't run on any other acct. The only way to open Firefox in one acct is to go on the other acct where it was running first then close it. I was in a guest acct using the internet. I decided to check on the other user's acct. After I logged in I realized the other user's acct became the guest acct! Seriously, WTH is going on?

All Replies (1)

more options

Are you using the same profile folder on both accounts?

Are you using Firefox Sync to synchronize the profile folders?

See How do I set up Sync on my computer?

Okulungisiwe ngu cor-el