Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem

  • 2 uphendule
  • 7 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu SurfriderJ

more options

Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem. I must print out filled-in webforms and must use the inkjet printer for that. However, Firefox presents me with a dialog box that says "An unknown error has occurred while printing", even when nothing at all has even started to print out.

When I next try to print the same screen content to the monochrome laser printer, the entire contents of the form showing on the web page will print out as a single block of text - all run together and utterly unintelligible.

How can I make Firefox print normally and legibly to my HP inkjet printer, the same as other browsers?

This happened

A few times a week

Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem. I must print out filled-in webforms and must use the inkjet printer for that. However, Firefox presents me with a dialog box that says "An unknown error has occurred while printing", even when nothing at all has even started to print out. When I next try to print the same screen content to the monochrome laser printer, the entire contents of the form showing on the web page will print out as a single block of text - all run together and utterly unintelligible. How can I make Firefox print normally and legibly to my HP inkjet printer, the same as other browsers? == This happened == A few times a week

All Replies (2)

more options

Try the reset described here for the HP PSC750 printer: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_pr...

more options

Tried that but it made no difference whatever